Sugra ("we", "our", or "us") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you use our app and services.
We do not use your blood glucose records or any AI-generated insight reports for any third-party purposes or for medical purposes. Your glucose data and reports remain yours and are used only to provide the recording and insight features within the app. Sugra is provided solely as a recording tool—we do not use your health data for advertising, research, sharing with third parties, or any medical or clinical use.
Information We Collect
We may collect information that you provide directly, such as when you create an account, contact support, or record data in the app. This can include:
- Account details (e.g. email address, display name)
- Blood glucose records and other data you enter in the app
- AI-generated insight reports (stored only on your device or in your account for your use)
- Communications you send to us
We also collect limited technical data necessary to operate the service (e.g. device type, app version). We do not sell your personal information or your health data to third parties. Your glucose records and AI insight reports are never used for any third-party or medical purposes.
How We Use Your Information
We use the information we collect only to provide, maintain, and improve Sugra as a recording tool: to store and display your glucose records, to generate AI insight reports for you, to respond to your requests, and to send you updates where you have agreed. We do not use your blood glucose records or AI-generated reports for advertising, third-party sharing, medical or clinical use, or any purpose other than serving you within the app.
Data Storage and Security
We store data on secure servers and use industry-standard measures to protect it against unauthorized access, loss, or alteration. Where applicable, we offer end-to-end encryption for sensitive content. You are responsible for keeping your account credentials safe.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can manage many preferences in the app, and you may contact us for other requests.
Changes to This Policy
We may update this privacy policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of Sugra after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our practices, please contact us at privacy@sugra.app.